Balakrishna V

Site Reliability Engineer
Dallas, US.

About

Highly experienced Site Reliability Engineer with over 11 years of expertise in automating, configuring, and deploying robust cloud solutions across AWS, Azure, and traditional data centers. Proven success in designing and optimizing CI/CD pipelines, implementing SRE principles, and leveraging AI/ML for enhanced operational efficiency and accelerated software delivery. Adept at orchestrating complex multi-cloud migrations, managing Kubernetes environments, and utilizing advanced monitoring tools like Datadog to ensure system availability, reliability, and performance.

Work

Resource9 Group Inc.
|

Sr DevOps Engineer

Dallas, TX, US

Summary

As an AI-Driven DevOps & SRE Engineer, I lead initiatives to enhance operational excellence and infrastructure reliability across multi-cloud environments (AWS, Azure, GCP) for CareFirst Blue Cross Blue Shield.

Highlights

Architected and maintained scalable multi-cloud infrastructure (AWS, Azure, GCP) supporting performance-intensive AI/ML workloads.

Designed and implemented AI-driven prompts for shell scripts, YAML configurations, and monitoring dashboards, orchestrating scalable automation within CI/CD pipelines using Jenkins, Azure DevOps, and GitHub Actions.

Reduced release activity time by 90% and achieved 99% faster deployments by implementing CI/CD pipelines and Datadog Watchdog anomaly detection.

Enhanced system observability and reduced incidents by implementing Datadog AIOps and anomaly detection, proactively identifying and forecasting bottlenecks.

Optimized database performance, reducing query response time by 90% through Datadog monitoring, performance tuning, and efficient resource allocation.

Worldscape inc
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Sr DevOps Engineer

Dallas, TX, US

Summary

As a Senior DevOps Engineer, I delivered robust cloud infrastructure solutions and optimized CI/CD pipelines for CareFirst Blue Cross Blue Shield, focusing on performance, reliability, and automation.

Highlights

Accelerated API and service performance by implementing Datadog end-to-end tracing and AI-powered insights, optimizing routing and load balancing.

Automated deployment pipelines using Octopus, reducing deployment times by 50% and minimizing manual intervention.

Boosted application reliability to 99.98% through advanced end-to-end observability and rapid rollback strategies, achieving near zero-downtime releases.

Orchestrated multi-cloud migration (AWS, Azure, GCP) and scaling of servers and databases, driving a 35% system performance increase.

Leveraged Datadog AIOps and predictive analytics to increase reliability and minimize high-priority incidents by 60%.

Career Net Technologies Pvt ltd
|

Sr. Azure DevOps Engineer

US

Summary

As a Senior Azure DevOps Engineer, I implemented comprehensive monitoring and automation solutions for Shell, optimizing cloud environments and enhancing operational efficiency.

Highlights

Implemented Datadog across multiple application servers and Docker containers to enhance monitoring capabilities.

Led the successful migration of on-premise infrastructure and applications to Azure, enhancing cloud adoption.

Automated Azure resource provisioning using Terraform templates and parameterized YAML pipelines in Azure DevOps.

Set up AKS for container orchestration and developed CI/CD pipelines using Azure DevOps, achieving near zero-downtime deployments.

Achieved over 99.9% uptime by automating redundant processes and establishing multi-region failover across Azure.

Capgemini
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Sr. DevOps Consultant

US

Summary

As a Senior DevOps Consultant at Capgemini, I delivered expert solutions for clients like CONA and AMFAM, focusing on Azure cloud security, CI/CD optimization, and application performance monitoring.

Highlights

Streamlined security implementation in Azure cloud environments and introduced best practices for remediation.

Developed AppDynamics-driven incident response playbooks, enabling rapid resolution of critical issues.

Managed end-to-end release cycles, including scheduling, status communication, and rollout plans, ensuring successful software deployments.

Managed multi-region deployments with 99.99% uptime by optimizing server, infrastructure, and database architecture to handle traffic spikes.

Automated database scaling and implemented optimizations, supporting 50% higher workloads without performance degradation.

Augmento Labs Pvt Ltd
|

Senior DevOps Engineer

US

Summary

As a Senior DevOps Engineer, I automated release pipelines and optimized CI/CD processes for Honey Well, ensuring efficient and conflict-free software delivery.

Highlights

Automated zero-touch release pipelines using Jenkins and Nexus, implementing Git branching and naming conventions for streamlined deployments.

Designed and implemented a comprehensive CI/CD automation system, enhancing development lifecycle efficiency.

Increased application reliability to 99.98% by automating deployment, monitoring, and scaling routines, proactively adjusting resources to meet demand.

Reduced deployment windows by 70% and scaled infrastructure to accommodate 2x user sessions during peak loads without performance loss.

Led legacy infrastructure migration, optimizing server allocation and database performance for enhanced scalability.

Webstem Software solutions Pvt ltd
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Software Engineer

Australia

Summary

As a Software Engineer, I designed and implemented highly available Azure cloud solutions, focusing on IaaS, PaaS, and robust access control.

Highlights

Deployed highly available Azure IaaS VMs and PaaS services, implementing Availability Sets and Site Recovery for business continuity.

Built highly available multi-region Azure application environments using CDN, Traffic Manager, App Services, and various Azure storage and database solutions.

Configured Azure Role-Based Access Control (RBAC) to enforce least privilege principles and segregate duties within the team.

Managed and troubleshot data migrations from on-premises to S3 buckets, configuring VPC networks and ELB in compliance with client policies.

Engineered multi-region, highly available environments, ensuring 99.99% uptime and on-demand scaling of server and database resources.

Education

Acharya Nagarjuna University

B. Tech

Information Technology

Certificates

Azure DevOps Certified (Designing and Implementing Microsoft DevOps Solutions)

Issued By

Microsoft

Cloud Datadog 101: Site Reliability Engineer

Issued By

Datadog

Big panda AIOps Foundations

Issued By

BigPanda

Skills

Cloud Platforms

AWS, Microsoft Azure, GCP.

Microservices & Containerization

Azure Cloud Container, Docker, Kubernetes, OpenShift, AKS.

Databases

PostgreSQL, DB2, Redis, MySQL, SQL, Cosmo DB, RDS.

DevOps Tools & CI/CD

GitLab, GitHub, Jenkins, Ansible, Terraform, Continuous Delivery, Git, SonarQube, Maven, Azure DevOps GitHub actions, Bitbucket, Bamboo, Octopus, Jira, Coverity, Black Duck Hub, Nexus, Splunk, JFrog Artifactory, Cloud Formation.

Scripting & Automation

PowerShell, Shell Scripting, Python, Bash, Groovy, UNIX, Ant.

Monitoring & Observability

Datadog, Grafana, AppDynamics, New Relic, Prometheus, CloudWatch, CloudTrail.

Operating Systems

Windows Server 2012, Windows Server 2019, Linux.

Networking & Security

AWS VPC, Proxy Server, Firewall Rules, SSL Certificate, Elastic Load Balancing (ELB), Application Gateway, Network Security Group, Azure Active Directory, Azure Key Vault, CDN, Azure Traffic Manager, Security Groups, IAM, S3, SNS, SQS, Route53, OAuth, OKTA.

Methodologies

AIOps, SRE, CI/CD, Agile, Cloud-Native, Declarative Configuration, Build Once, Chain-of-Thought (CoT) Prompting, Zero-shot Prompting, Few-shot/Multi-shot Prompting.

Other Technologies

.NET, NuGet, Web Deploy, JVM, XTS, Kusto, ServiceNow, NodeJS, Spring Boot.